Users FAQ

Frequently asked questions and answers for users

Can I Watch Channels On OZ Anywhere In The World?
Most channels on OZ make all of their content available globally.  However, due to content licensing, some creators will limit availability to some  c...
Fri, 15 May, 2015 at 3:24 PM
Why Can’t I See Some Channel?
OZ is truly global, and most channels on OZ are available globally. However, some creators choose to offer their channels only in selected countries or g...
Tue, 31 Mar, 2015 at 12:02 PM
What IOS Versions On Apple Devices Are Supported?
iOS 7 and IOS 8 are supported We recommend using the latest version of iOS 8 available
Tue, 31 Mar, 2015 at 12:03 PM
Reset Password (If You Don’t Remember Your Password And You Need A New One)
Go to oz.com Click Sign In Click Let's find it! Enter your email and click Reset Password  You will receive a reset passwor...
Fri, 15 May, 2015 at 1:34 PM
Change Password (If You Remeber Your Password But You Want To Change it)
Login to oz.com Click Settings Click Password Enter your old password and then your new password Click Save channel
Thu, 21 May, 2015 at 11:11 AM
Reinstall OZ
Iphone/Ipad Tap and hold the OZ app on the home screen until it jiggles. Tap the X that appears on the app Go to the app store and search for OZ...
Mon, 11 May, 2015 at 11:21 AM
What Android Versions Are Supported?
Android 4.1 and later
Tue, 31 Mar, 2015 at 1:11 PM
How Do I Change My User Name?
Go to oz.com Login to your account Click Settings Click profile Enter your name and click update profile in the bottom right
Tue, 31 Mar, 2015 at 1:17 PM
Can I Use My OZ Account In More Than One Device At A Time?
You can only watch OZ-channels in one device at a time, but you can browse through your account and look at moments in more than one device at a time.
Tue, 31 Mar, 2015 at 1:17 PM
Can I Watch OZ On My TV?
You can watch OZ on your TV by using Apple TV
Tue, 31 Mar, 2015 at 2:35 PM